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Privacy Policy

Privacy Policy

This policy explains what personal information we collect through this website, why we collect it and how it is handled.

Who we are

Local Plumbing, Heating & Gas Services is a domestic plumbing, heating and gas business based in Brynamman, South Wales. We are a service-area business and do not have a public office address.

You can contact us about anything in this policy on 07392 757507 or at localplumbingheatinggas@gmail.com.

What we collect

When you submit an enquiry, we collect the name, telephone number, email address, postcode, service and description you provide, plus any photographs you choose to attach.

Our hosting provider may also record technical information such as your IP address and browser type in server logs, for security and to keep the site working.

Why we use it

We use your details to respond to your enquiry, to arrange and carry out work, and to keep records of the work we have done. Where we carry out gas safety checks for a landlord, we keep the records required for that purpose.

We do not sell your information or use it for marketing you have not asked for.

Our legal basis

We rely on your consent when you tick the box and submit the form, on our legitimate interest in responding to enquiries and running the business, and on the performance of any contract we agree with you.

How long we keep it

Enquiry details are kept only as long as needed to deal with the enquiry and any follow-up work. Job and gas safety records are kept for as long as required for the work carried out and any legal obligation.

Who we share it with

We do not share your information with third parties for their own marketing. We use service providers for website hosting and email, who process data on our behalf.

Your rights

You have the right to ask for a copy of the information we hold about you, to have it corrected, or to ask us to delete it where we do not need to keep it. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

To make a request, contact us using the details above.

Cookies

This website uses only the cookies needed to make it work securely. See our cookie policy for details.

Changes to this policy

If this policy changes, the updated version will appear on this page with a new date.

Last updated: 9 November 2026

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